Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
friendly staff
great location
lack of privacy
cleanliness concerns
8.0/10
Great
Rooms
8.2
Location
9.6
Service
8.6
Dining
6.6
Guest reviews
8.0/10
based on 6 reviews
4.5/5
based on 821 reviews
8.5
8.5/10 based on 1672 reviews
#55 of 389 hotels in Vienna based on Tripadvisor
George
United States,
January
2024
8.8/10
The hotel is superbly located in the heart of the city, offering amazing views of St Stephens from various areas. The room was spacious, clean, and well-equipped, providing a comfortable stay. The service was exceptional, with attentive staff going above and beyond to assist. While the dining was exquisite, it came at a high price point.
Rooms
9.0
The room was spacious enough for our stay, clean, and had great modern amenities. I enjoyed the complimentary water and petit four each night.
Service
10.0
The staff's hospitality was beyond comparison, making us feel truly welcome and catering to all our needs. They even helped arrange transfers and bookings for us.
Location
10.0
The location could not be better, right in the heart of the city, offering stunning views of St Stephens. The proximity to essential amenities was a definite plus.
Dining
7.0
The dining experience was top-notch with exquisite dishes; however, it was seriously overpriced, impacting the overall enjoyment.
Facilities
8.0
The hotel offers a range of facilities that enhance the stay, ensuring convenience and comfort for guests.
John
United States,
December
2023
7.8/10
My stay at the hotel was sublime, although it was a little disappointing to have a view into the inner courtyard; however, I wouldn't fault the hotel for that. The rooms, equipped with electronic window blinds and curtains, were comfortable yet a bit small. The balcony was shared with two other rooms, lacking privacy, as I had to hold the curtains closed all the time. It could have been cleaner in the nooks and crannies.
Rooms
7.0
The rooms were comfortable, but a bit small with shared balcony lacking privacy.
Service
8.0
The staff were so warm and welcoming, truly lovely people, apart from a few in the restaurant. Despite some hiccups, they showed concern for our experience and were accommodating.
Location
9.0
The hotel's location is excellent, right in the heart of the city overlooking the church. However, it could feel less private for guests entering through the fine dining restaurant or expensive club easily accessible to anyone.
Dining
8.0
The dining experience was fantastic; it was the best I have ever eaten, overlooking the cathedral. Yet, the limited vegan options and some minor inconveniences like intermittent Wi-Fi and high breakfast costs were downside points.
Facilities
7.0
The hotel provides a range of facilities, but some improvements could be made in privacy and cleanliness in certain areas.
friendly staff
lack of privacy
Katharine
United Kingdom,
December
2023
8.6/10
The hotel is in an amazing location right in front of Stephenplatz, offering spectacular views of the cathedral. The stylish rooms, though spacious and climate-controlled, may not be everyone's taste. The service was top-notch, except for one unhelpful receptionist. Dining was good but quite simple, with a St Stephan view, although a bit pricey. Overall, a fantastic spot with some minor downsides to consider.
Rooms
8.0
The rooms, while stylish, might not suit everyone's taste. They are quite spacious and climate-controlled.
Service
9.0
The service was fabulous overall, with very polite and cooperative staff, except for one unhelpful receptionist.
Location
10.0
The location is simply fantastic, right in the heart of Stephenplatz with breathtaking views of the cathedral.
Dining
7.0
The dining experience was good with a St Stephan view, but a bit simple compared to high-end restaurants. The prices are on the higher side.
Facilities
The hotel offers a range of facilities and services to enhance your stay, enhancing the overall experience.
Harriet
United States,
August
2023
7.0/10
The room was sublime, although the view into the inner courtyard was a little disappointing. I couldn't open the window due to cooking smells from nearby apartments, but overall, the room was comfortable, spacious, stylish, and well-equipped.
Rooms
8.0
The room was comfortable, spacious, stylish, and well-equipped despite the view into the inner courtyard.
Service
7.0
The staff were super helpful, although some were not very friendly or focused on hotel guests.
Location
9.0
The location was very convenient, walking distance to attractions like St Stephen's Cathedral, although there was a fear of it being too touristy.
Dining
5.0
The dining was seriously overpriced, but there were delicious sandwiches available outside for better value.
Facilities
6.0
The facilities were lacking for the price paid.
Nathan
United Kingdom,
April
2023
8.4/10
I was very pleased with my stay at this hotel. The rooms were clean and very comfortable, and the location was perfect. The service was top-notch with friendly and helpful staff. The only downside was the expensive dining options, but overall, a great experience.
Rooms
9.0
The rooms were clean and very comfortable with a great size and perfect location.
Service
9.0
The staff were very friendly and helpful during my stay.
Location
10.0
The hotel's location couldn't have been better, right in the center with a fantastic view.
Dining
6.0
The dining options were quite expensive and limited, better alternatives nearby.